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Expert Help
Customer Service Dep. service@fairywigs.com
Office Hours:Monday to Friday-9:00 AM to 6:00 PM(GMT +08:00)
Return & Exchange Procedure

Ø  Contact US within 7 working days (email to service_joy@fairywigs.com)

Ø  Provide Photo Evidence and State the Problem 

Ø  Request Approved ( 2 working days)

Ø  Ship the item back (within 7 working days on confirming the return)

Ø  Account credited ( 30 working days) or New item begin processed

Notice, please write down your order number, your name, your email address on a paper and include them on the returned package. Package returned without any information will not be handled.