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FAQs
Which kind of wigs should I choose, synthetic or human hair?
What type of fiber is used for your synthetic wigs or hairpieces?
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Expert Help
CONTACT US
Email:
Customer Service Dep. service@fairywigs.com
Office Hours:Monday to Friday-9:00 AM to 6:00 PM(GMT +08:00)
WELCOME TO fairywigs HELP CENTER
How to Place an Order?

Shopping with us is designed to be quick and easy. Just follow the simple steps to create an account, fill your cart and check out. 

a)     Sign in or register with Fairywigs for free.

b)  Find the item you like, select the size, color and quantity and add the item to your shopping cart

 

c) You can click the “Shopping Cart” tab in the top left corner of our website.  All your bookmarked items will be displays in your Shopping Cart.


d)      Click Proceed to Checkout and confirm your order information. You can use your gift certificate coupon or discount coupon if you have. Just enter the coupon code and click “Apply”.

 Next, filling in your shipping address, select the shipping method and click “Proceed to Checkout”. 

e)     Please select your payment method. You can choose to pay by PayPal, your credit card or western union. Click “Proceed to checkout” and you will be directed to the payment page. 

For Western Union payment (enjoy 5% off ) ,you may need the following information:

•Beneficiary: Huaizhu Li

•First Name: Huaizhu

•Last Name: Li

•Country: CHINA

•Address: Room 208, Jinyanlong Building, Huilongguan Town, Jiancaicheng West Road, Changping District 100096, Beijing,China

After your payment, please provide us your detailed payment information (ORDER NUMBER, WESTERN UNION CONTROL NUMBER, ORDER AMOUNT, SENDER'S FIRST and LAST NAME, SENDER'S ADDRESS and COUNTRY, and SENDER'S PHONE NUMBER).

For more information about western union payment, please click here


f)   We will send you a notification email on the successful payment of your order, and will keep you informed by email or phone on each of your order status or any information needed to be confirmed with you.

IMPORTANT: Please be remember to provide us the correct email address and phone number so that we can keep in touch with you in case we need any confirmation.