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Exchange/Refund Policy for Gifts/Discounted Items
1. If you return a purchased item that qualified you for a discounted item or gift and do not return the discounted item or gift. Fairywigs may deduct the value of the discounted item or gift from any refund you receive for the return of the purchsed item.

2. You need to make sure that the discounted item or gift hasn't been used, the original packaging is intact and that it won't affect the resale of that particular item.

3. If you plan on only returning the dicounted item, please check if it was Free Shipping when you placed the order. While placing your order, if the discounted item includes Free Shipping, Fairywigs won't deduct the shipping charges if you want to return it for a refund. But if they don't include Free Shipping, we will deduct the shipping charges and then grant you the refund.

4. We are really sorry but exchange/return of gifts is not acceptable.

5. All discounted items can be returned according to Fairywigs' return policy except for some "Non-Returnable Items".